+44 (0)1527 518 100
sales@newbowaerospace.com
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FAQs

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How can I purchase Newbow Aerospace ground support equipment?

You can purchase ground support equipment direct from Newbow Aerospace (the OEM) or through one of our strategic partners.
Please contact us with your request and we will gladly support your requirement.
sales@newbowaerospace.com
t: +44 (0) 1527 518100

Is Newbow Aerospace Ground Support Equipment supported worldwide?

Yes. We firmly believe that your newly acquired ground support equipment assets should be serviced as locally as possible to where they are in service. Newbow Aerospace ground support equipment is supported worldwide with a strategic service network covering UK, Germany, United Arab Emirates, United States and Singapore.
Please contact us with your service requirement and we will be more than pleased to assist. sales@newbowaerospace.com
t: +44 (0) 1527 518100

Is Newbow Aerospace ground support equipment certified?

Yes. All ground support equipment provided by Newbow Aerospace is certified and traceable to required industry standards.
Equipment will be provided with a Group Certificate of Conformity and/or Calibration Test Certificate where applicable.
All equipment is released with relevant calibration and warranty period.
To find out more information about equipment release certification, please contact us.
sales@newbowaerospace.com
t: +44 (0) 1527 518100

Is Newbow Aerospace equipment serviceable?

Yes. All equipment manufactured by Newbow Aerospace is fully serviceable with spare parts and components readily available.
Please contact us and we will gladly support your spare part requirement.
sales@newbowaerospace.com
t: +44 (0) 1527 518100

Is there an advantage of purchasing Newbow Aerospace ground support equipment?

Yes. Newbow Aerospace has a well establish history and a proven track record solely within the aviation industry.
  • Newbow Aerospace has been supporting aviation for over 50 years.
  • Founded in 1964, we have more than 50 years’ experience associated with aircraft ground support equipment and customer requirements within this sector.
  • We have a proven strategic partner network offering worldwide sales and support alongside Hydro Systems KG
  • We supply to more than 200 individual companies worldwide on a regular basis.
  • Newbow Aerospace equipment is recognized by, but not limited to, Airbus, Boeing, BAE Systems, Lockheed Martin and Leonardo Helicopters
  • Unlike other equipment providers who often try to operate in multiple sectors and offer product lines that do not have synergy, Newbow Aerospace is committed only to aviation and only focuses on its core competencies which include; service, support and handling solutions related to line and base maintenance activities associated with aircraft landing gear, wheels, tyres and brakes.
  • With Newbow Aerospace equipment, you can be confident that you are not just purchasing a product; you are investing in an asset that offers quality, performance, reliability and long term safety.

Can you offer customized and bespoke GSE solutions?

Yes. All of our COTS (Commercially off the Shelf) equipment can be customized to meet end user requirements, taking the product to a MOTS (Modified off the Shelf) solution.
With an internal design and engineering department, manufacturing, assembly and calibration division, we have capability to make your ground support equipment concept a reality.
If you like the ground support equipment offered by Newbow Aerospace but would like it re-configured, modified or customized to meet your end user requirement, please contact us and we will be more than pleased to support your request or project.
sales@newbowaerospace.com
t: +44 (0) 1527 518100

Can you ship Worldwide?

Yes. All equipment leaving Newbow Aerospace will be sufficiently packaged and conform to the necessary destination import legislation.
Mandatory documentation such as delivery notes, invoices, HS codes, EUR1 forms will be provided to ensure efficient movement of goods during export and import procedures.
We have a partner network with a range of leading logistics providers who specialise in land, sea, and air freight movement.
For further information about shipping and freight, please contact us and we will gladly assist.
sales@newbowaerospace.com
t: +44 (0) 1527 518100

Do I need a trade account to purchase equipment?

No. You can contact us by phone or email to place a purchase order where pre-payment (pro-forma) can be taken by Credit Card, Debit Card or BACS (bank transfer).
If you trade on a regular basis with Newbow Aerospace, you can take advantage of our Net 30-day terms or discuss the wide range of tailored payment plans we can offer
sales@newbowaerospace.com
t: +44 (0) 1527 518100

How do I make a warranty claim?

End user satisfaction with our equipment is our primary objective which is why our warranty procedure is quick, easy and hassle free.
Simply contact us with information about the product defect, provide the item serial number and part number (where possible) and from here our QA department can direct you through a step-by step process to having the equipment serviced, repaired, calibrated or replaced as quickly as possible.
sales@newbowaerospace.com
t: +44 (0) 1527 518100

Do you manufacture aircraft access platforms?

Not at this present time. Please check back for regular updates regarding future developments regarding access platforms.
During the interim, please feel free to contact us and we can support your requirement for aircraft access platforms by utilising our Global partner network.
sales@newbowaerospace.com
t: +44 (0) 1527 518100

What are small-bore & large-bore tyre valves?

There are two different size tyre valves fitted to different aircraft.
Small-bore or 8V size tyre valves are often found on business jets, narrow body commercial aircraft and helicopters. These tyre valves are the same diameter as an automobile tyre valve.
Large-bore of 12V size tyre valves are often found on wide body commercial aircraft or large aircraft wheels. These tyre valves are of a larger in diameter in comparison to the small-bore or 8V valve.

What Do Newbow Aerospace Specialise In?

  • Aircraft Wheel & Brake Change Trailers
  • Wheel & Brake Change Dolly’s
  • Nitrogen Carts
  • Oxygen Carts
  • Aircraft Wheel & Tyre Storage Solutions
  • Aircraft Wheel & Tyre Handling Solutions
  • Tyre Inflation Equipment
  • Tyre Pressure Measurement Equipment
  • Strut Service Equipment
  • Tyre Valve Servicing Tools
  • Pneumatic Hoses
  • Gas Cylinder Regulators, Charging Systems and Hoses
  • Paint Shop & Hangar Equipment Trolleys
  • Bespoke and Customized Design
  • Calibration & Service

I Cannot Find A Product On Your Website?

We offer a wide range of products and customized solutions and sometimes there may be a delay in these products being uploaded to our website.
If you know what product or equipment you require or have a special request, please contact us and we will gladly support your requirement.
sales@newbowaerospace.com
t: +44 (0) 1527 518100

Can I lease ground support equipment?

Yes. Equipment can be leased on short or long term periods. We also offer a wide range of tailored payment plans to suit individual requirements.
For further information please contact us where we can discuss and support you further.
sales@newbowaerospace.com
t: +44 (0) 1527 518100
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